About

Queue Management System – walk-in queuing for hospitals and clinics: one number per patient, called first at the front desk and sent on to every room.

Version 1.0.0

What it does

  • Ticket kiosk
    One tap gives a queue number, printed at once. No services to choose; priority lane for seniors, PWD and pregnant women.
  • Front desk first
    Every number is called first by the front desk or nurse, who sends the patient to the right room or department.
  • One number all day
    The same number follows the patient from room to room. Nobody takes a second ticket.
  • Queue counter
    Call next, call again, patient is here, send / transfer, skip, back in line, no-show, complete.
  • TV display
    Three layouts, chime and voice announcements, "now calling" pop-up, announcements ticker and video.
  • Installable apps
    The staff app, the TV display and the kiosk each install with their own icon: one tap opens them full screen.
  • TV screens setup
    Detects every monitor of a computer and opens the right screen on each, also when the computer starts.
  • Reports & analytics
    Numbers per day and hour, waiting and service times per department and per staff member, CSV export.
  • Roles & security
    Five roles, activity log, sign-in lockout, encrypted passwords, secret links for public screens.
  • System updates
    Send changes local → online or get them online → local, with automatic backup and rollback.

This installation

Hospital / clinic
Leyson Family Clinic
Version
1.0.0

Developed by

Advance IT Services

Copyright © 2026 by Advance IT Services. All rights reserved.

Names typed at the counter are seen by staff only and never appear on the TV display or kiosk. Follow the Data Privacy Act and your hospital's policies.

Help Manual FAQ